Entries by matt

The increasing importance of feeling unhurried

At Microsoft, one of the common cultural tropes was that no meeting ever started on time; being perpetually late was an accepted norm. And while plenty has been written about productivity loss and respect and all the other downsides of being late to a meeting, I want to talk about something slightly different. I’d like […]

Startups have a shortage of salespeople and it's our own fault

It feels like every few years, the startup community figures out that they have a shortage. First it was engineers, then product people, then UX, and lately everyone has been coming to me asking if I know any good salespeople. Now that might be the result of the rise in enterprise software but even SMB […]

The morning after

The morning after Donald Trump was elected our president, I gave a talk at a women’s leadership conference put on by Thomson Reuters. During the Q&A, the highest voted question was “How do we think about what happened last night?” This is the answer I gave. There are a number of ways to approach the […]

The real winner of Tinder vs Vanity Fair is science education

Recently, Tinder has a public reaction on Twitter to an article in Vanity Fair. The brief gist is that the Vanity Fair writer, Nancy Jo Sales, wrote about Tinder as contributing to a negative hookup culture. Tinder wrote a long series of tweets in response about all the good, positive interactions people have on their […]

Strange Love or: How I Learned to Stop Worrying and Love the Ring

One of the biggest fights my wife and I ever had was about engagement rings. Specifically, her engagement ring. My position was that engagement rings were gendered (notifying other men that women were sexually claimed), expensive (relative to other things we were saving for), and not consistent with our values as a couple. Her position […]

The failures of user research only with fans

I love talking to people as a way of designing products. At Thrive, I used to put a little note at the bottom of every weekly email that invited users in the New York City area to let me buy them lunch in return for just sitting down and talking about the day-to-day of how […]

Entropy means you owe the world a debt

As a kid, I was obsessed with entropy. Partially because of my obsession with science and in particular all of the special properties of ice, most notably freezing as a local reversal of entropy. And partially because of the Young Wizards book series, in which the antagonist is a personification of entropy and the protagonist wizards […]

Zero rating should be part of the net neutrality discussion

Originally, this blog post was simply about the fact that nobody was saying “net neutrality” and “zero rating” in the same sentence. But then I found out that somebody was and far more eloquently than I, so go read this as a primer. Given that Jon Healey made the argument so well, I am going […]

Why I read fiction

When I was a kid, I rode the bus for an hour and a half to get home because they wouldn’t let an eight-year-old cross rural highways, so I had to go clear to the end of the route and come back.  I spent that entire time reading and consequently, as an adult,  I am […]

Choosing a career, the social psych way

One of the most common questions I get from young people is “How do I know what I want to do with my life?” By which they generally mean “What job should I take?” or “What career should I have?”. And that’s a reasonable question, especially given how important work is to happiness. My answer, […]